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Terms of Service

Effective Date: 15th May 2025
Last Updated: 20th May 2025

Welcome to Fiduspal (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.fiduspal.com and its associated links (including but not limited to fiduspal/projects.com) (collectively, the “Website”) as well as our related services (the “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Our Services

Fiduspal provides remote project management, oversight, and accountability services for individuals, professionals, and businesses looking to execute or monitor projects in Nigeria while based abroad. Services include project reporting, liaison support, financial monitoring, contractor management, and more.

2. User Responsibilities

By using our Services, you agree to:

  • Provide accurate, complete, and current information during registration or service engagement.
  • Use our Services lawfully and for legitimate purposes only.
  • Refrain from violating any local or international laws.
  • Keep your account credentials secure.
  • Cooperate with our team during the course of your project monitoring or management.

3. Account Registration

Some Services may require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your account information.
  • All activities that occur under your account.
  • Notifying us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that are used in violation of these Terms.

4. Payments & Fees

  • Service fees will be communicated clearly before any engagement.
  • By using our paid services, you agree to pay all applicable fees on time.
  • Payments are non-refundable unless explicitly stated or required by law.

Third-party payment processors like Wise, Flutterwave, or Payoneer may be used. By using them, you agree to their terms.

5. Client Content & Confidentiality

  • You retain ownership of any data or materials (“Client Content”) you submit.
  • You grant Fiduspal a limited license to use Client Content solely to provide Services.
  • We are committed to safeguarding your project data and financial details and will not share any information with third parties without your consent, except as required by law.

6. Project Oversight Disclaimer

While we strive for the highest standards of service:

  • We are not liable for delays or performance failures caused by third-party contractors or uncontrollable circumstances.
  • We offer oversight and accountability but cannot guarantee the performance of independent contractors or local service providers.
  • All updates, reports, and media are provided to the best of our abilities based on local access and contractor cooperation.

7. Intellectual Property

All content on the Website, including graphics, branding, and written materials, is the property of Fiduspal or its licensors and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any materials without written permission.

8. Prohibited Uses

You agree not to:

  • Use the Website to spread misinformation or defamatory content.
  • Impersonate others or misrepresent your affiliation with Fiduspal.
  • Attempt to hack, reverse engineer, or disrupt our Website.
  • Use our platform to commit fraud or bypass local legal processes.

9. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, if you violate these Terms or engage in conduct that harms Fiduspal’s reputation or other users.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Fiduspal is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
  • Our maximum liability shall not exceed the amount you paid us for Services in the six months preceding the event giving rise to the liability.

11. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal data. It forms part of these Terms and is compliant with GDPR, Facebook policies, and relevant data regulations.

12. Third-Party Links

The Website may contain links to third-party services. Fiduspal is not responsible for the content, terms, or practices of those services. Use them at your own discretion.

13. Dispute Resolution

If you are dissatisfied with any aspect of our Services:

  • Please contact our support team at support@fiduspal.com for resolution.
  • We encourage peaceful resolution through communication before escalation.
  • If unresolved, disputes shall be subject to arbitration in Nigeria, under Nigeria law, unless otherwise required by applicable law.

14. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the Website or Services indicates acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@fiduspal.com
🌐 Website: www.fiduspal.com